Privacy Policy

FittaMamma takes your privacy very seriously – we want to ensure that you feel comfortable and supported with all interaction between you and ourselves. This privacy policy sets out how FittaMamma uses and protects any information that you disclose when you use this website.
FittaMamma is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
As technology evolves so rapidly FittaMamma may change this policy from time to time by updating this page. You may like to check this page from time to time to ensure that you are happy with any changes.

During the ordering process we will ask you to supply the following information:

  • Name
  • Mailing address
  • Contact information including email address
  • Telephone number (land-line and/or mobile)
  • Credit card or other payment details
  • We may also ask you for other demographic information such as preferences and interests
  • And we may ask for other information relevant to customer surveys and/or offers

What we do with this information

We require this information to:

  • Mail you the product(s) you have bought
  • To text you details about your order or to call you only if we have a query with your order
  • Send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • Internal record keeping.

We also use the information to help us to:

  • Understand your needs and to improve our products and services.
  • From time to time, and we may also use your information to contact you for market research purposes.
  • And we may use the information to customise the website according to your interests.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We do not retain or store any information relating to credit cards, debit cards or any other payment mechanisms.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Looking after your personal information
Any personal information provided to us is maintained on secure servers. Information is collected when you register online, update your account, place an order, communicate online with our customer service representatives, take part in a promotion or survey and when you join our social networking sites.
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@fittamamma.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. Occasionally we may use your personal information to send promotional information about third parties which we think you may find interesting – but only if you tell us that you wish this to happen.
In order for us to process the orders you place with us we will need to provide relevant information to agents such as credit card clearing agents, credit reference agents and PayPal.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us at PO Box 386, Burgess Hill, RH15 5DE
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.